Ecommerce store owners needed a seamless support solution for their customers, one that effortlessly integrates with WhatsApp chat, is easy to implement, and provides actionable analytics for informed decision-making. The solution also had to be platform-agnostic and support multiple agents.
Launched a user-friendly SaaS website for hassle-free store registration and project creation. Empowered merchants to customize widgets with WhatsApp chat integration, including features like offline agent visibility. Engineered a small, lightweight script that seamlessly integrates widgets without burdening merchant websites. Introduced a robust analytics engine to capture user interactions, including links, clicks, and agent logs. Utilized cutting-edge technology and cloud hosting for optimal speed and performance. Experience the future of ecommerce support with our innovative, tech-driven solution!
“We created a user-friendly SaaS platform enabling easy store registration, custom WhatsApp-integrated widgets, and lightweight script embedding for seamless e-commerce customer support. Our success stems from innovative features like customizable widgets and a robust analytics engine, ensuring optimal performance and valuable support data capture.”
